How we handle the information you share with us.

This is a general-purpose template covering the common points a software and SaaS development company needs to address. It is not legal advice — have it reviewed by a qualified lawyer for your jurisdiction (e.g. India's DPDP Act, GDPR, CCPA) before relying on it.

1. Overview

BuildStackSoftware ("we", "us", "our") provides website, software, web application, e-commerce and SaaS development services. This policy applies to buildstacksoftware.com and to the information we collect in the course of quoting, delivering and supporting client projects. By using this site or engaging our services, you agree to the practices described below.

2. Information We Collect

We collect information in a few different ways:

• Information you give us directly — name, company, email, phone number, budget range, timeline and project details submitted through our contact and consultation forms, or shared over email, calls or WhatsApp.
• Information collected automatically — pages visited, referring URL, device and browser type, and general location, gathered through cookies and analytics tools when you browse the site.
• Information from client engagements — once a project starts, we may collect additional business or technical information needed to design, build and support the system, as agreed in the relevant statement of work.

3. How We Use Your Information

We use the information we collect to:

• Respond to consultation requests and prepare project proposals or estimates
• Deliver, support and communicate about active projects
• Improve this website and understand how visitors use it
• Meet legal, accounting and contractual obligations

We do not sell your personal information.

4. Cookies & Analytics

We use cookies and similar technologies for essential site functionality and to understand aggregate traffic patterns (for example, via Google Analytics or a similar tool once configured). You can disable cookies in your browser settings; doing so may affect how parts of the site work. We do not currently use cookies for third-party advertising.

5. How We Share Information

We share information only where it's needed to run the business or deliver a project:

• Service providers — hosting, email, analytics, payment processing and similar vendors who process data on our behalf under confidentiality obligations
• Sub-contractors — specialist developers or partners occasionally brought in on a project, bound by the same confidentiality terms as our team
• Legal requirements — where disclosure is required to comply with the law, enforce our agreements, or protect our rights

6. Data Security

We use reasonable technical and organizational measures — such as access controls, encrypted connections and restricted internal access — to protect information against unauthorized access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We keep lead and contact information for as long as reasonably needed to respond to your inquiry or, if you become a client, for the duration of the engagement plus a period afterward for support, accounting and legal purposes. You can request earlier deletion as described below.

8. Your Rights & Choices

Depending on where you're located, you may have the right to access, correct, export or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below and we'll respond within a reasonable timeframe.

9. International Users & Data Transfers

We work with clients across India, the United States, the United Kingdom and the UAE. Information may be processed or stored in a country other than your own; where required, we take reasonable steps to ensure it receives an appropriate level of protection.

10. Children's Privacy

Our site and services are intended for businesses and professionals. We do not knowingly collect personal information from children, and any such information discovered will be deleted.

11. Changes to This Policy

We may update this policy as our practices or legal requirements change. Material changes will be reflected by updating the "Last updated" date at the top of this page.

12. Contact Us

Questions about this privacy policy or a request relating to your data can be sent to [email protected].